Help
Digica Support
Use this page for Digica account, integration, Marketplace, order, privacy, and product-support questions.
Digica + ChatGPT
Get help connecting or disconnecting Digica, account-linking errors, profile and contact tools, analytics, Marketplace product questions, and owned-order status.
Account and profiles
Get help with account access, profile updates, public-profile issues, subscription questions, and account or data requests that are not available through the ChatGPT integration.
Marketplace and orders
Ask about a Digica physical product, an existing order, shipping, returns, or refund support. The ChatGPT integration does not take payment, issue refunds, or cancel subscriptions.
Privacy and data requests
For access, correction, deletion, or other privacy requests, contact legal@digica.app. We may need to verify your identity before acting on a request.
Contact Digica
Email support@digica.app or use our contact form. Include the issue you were trying to solve, the approximate time it happened, and an order reference when the issue concerns an order.
Do not send passwords, one-time codes, access or refresh tokens, API keys, full ChatGPT transcripts, bank credentials, or payment-card numbers/CVC.
Disconnecting ChatGPT
Disconnecting or revoking the Digica integration ends that authorization. It does not by itself delete your Digica account, profiles, contacts, or order records. For an account or privacy request, use the privacy contact above.
Commerce policies
For physical-product questions, review our Shipping Policy and Return Policy. Payment is handled through Digica's normal checkout surface, not through the ChatGPT integration.