Privacy Policy

Digica operates the Services. For privacy inquiries: legal@digica.app. For general support: support@digica.app.

Mailing address: 9131 Keele Street, Vaughan, ON L4K 0G7, Canada.

This policy applies to personal information we process in connection with the Services. It does not apply to third-party websites, apps, or services that we do not control, even if linked from the Services.

• Our marketing and information website (including pages you browse without an account)
• Our online store and checkout flows
• Our mobile application
• Digital profile tools and public profile pages you create or view
• Subscriptions, orders, customer support, and related communications

Depending on how you use the Services, we may collect:

• Account and profile data: name, email address, phone number, username, password or authentication signals, profile content you choose to publish, and preferences.
• Commercial information: orders, subscriptions, billing and shipping details, payment references (payment card data is handled by our payment processors where applicable).
• Device and usage data: IP address, browser type, device identifiers, approximate location derived from IP, pages viewed, referring URLs, and diagnostic or performance data from the app or site.
• Communications: messages you send to us (including email and in-product support), and records of your requests.
• Marketing preferences: whether you opt in or out of promotional communications where offered.

We use personal information to:

• Provide, operate, maintain, and improve the Services
• Process transactions, fulfill orders, manage subscriptions, and provide customer support
• Authenticate users, protect against fraud and abuse, and secure our systems
• Send service-related notices (for example, order confirmations, security alerts, policy updates where required)
• Analyze usage in aggregated or de-identified form to understand performance and improve product experience
• Comply with law, respond to lawful requests, and enforce our terms

Where required by applicable law, we rely on appropriate legal bases such as performance of a contract, legitimate interests that are not overridden by your rights, consent where we ask for it, or legal obligation.

We may disclose personal information to:

• Service providers who assist us with hosting, infrastructure, analytics, communications, payment processing, fraud prevention, customer support tooling, and similar functions—subject to contractual confidentiality and processing obligations.
• Shipping and logistics partners to deliver physical products you order.
• Professional advisers (such as lawyers or accountants) where reasonably necessary.
• Authorities or third parties when required by law, regulation, legal process, or to protect rights, safety, and security.
• A successor entity in connection with a merger, acquisition, financing, or sale of assets, where permitted by law.

We do not sell your personal information as a standalone commercial product. Where “sale” or “sharing” is defined under local privacy laws, we describe any relevant choices in “Your rights and choices” below.

Payments may be processed by one or more third-party payment processors. Those providers receive the information needed to authorize and complete transactions. Their use of your information is governed by their own privacy policies and terms.

We and our service providers may use cookies, local storage, pixels, and similar technologies for essential operation of the Services, security, preferences, and—where enabled—analytics or performance measurement. You can control many cookies through your browser settings; some features may not work if you disable essential cookies.

We may process or store information in Canada and other countries where we or our service providers operate. Where personal information is transferred across borders, we take steps consistent with applicable law to provide appropriate safeguards.

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the nature of the data and legal requirements.

We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, or export certain personal information, or to object to or restrict certain processing. You may also have the right to withdraw consent where processing is consent-based.

To make a request, contact legal@digica.app. We may need to verify your identity before responding. You may also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

The Services are not directed to children under the age where consent is required in their jurisdiction. If you believe we have collected personal information from a child inappropriately, contact us and we will take appropriate steps.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Where required by law, we will provide additional notice.

Privacy questions: legal@digica.app. General support: support@digica.app. Mailing address: 9131 Keele Street, Vaughan, ON L4K 0G7, Canada.