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Digica

Account and data controls

Delete Your Digica Account

Use this page to request deletion of your Digica account and associated personal data, even if you no longer have the Digica app installed.

Request account deletion

Send your deletion request

Email Digica Support using the button below. Please send the request from the email address connected to your Digica account whenever possible. This helps us verify your request.

Request account deletion

Prefer to write your own email? Contact support@digica.app with the subject line Digica Account Deletion Request.

What to include

  • • The email address connected to your Digica account
  • • Your full name
  • • Your phone number, if it is connected to your account
  • • A clear statement that you want your Digica account deleted

What happens next

  1. 1. Request received. Digica Support reviews your account-deletion request.
  2. 2. Verification. We may contact you to confirm that the request is authorized.
  3. 3. Deletion processing. After verification, we process deletion of your Digica account and associated personal data.
  4. 4. Confirmation. We send a confirmation after your deletion request has been processed.

Data-retention note

Certain limited financial, order, legal, security, audit, and referral/accounting records can remain after account deletion where the applicable purpose still requires them. Current production backup generations use a 14-day retention window, so deleted information can remain in an older backup until that generation ages out. For more information, review the Digica Privacy Policy.